Emplifi believes all companies should be able to show genuine empathy toward their customers and gain the insights needed to meet fast-changing expectations. Their mission is to close the customer experience gap by bringing together social media, marketing, and care teams to optimize digital interactions.
Emplifi and PowerReviews
Through the PowerReviews x Emplifi integration brands are able to engage & support customers at the point of purchase by responding to user-generated content within their Emplifi portal.